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OKX Founder Promises Optimization and Compensation for BLUR Recharging Issue

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According to reports, in response to the congestion of BLUR recharging this morning, Xu Mingxing, the founder of OKX, tweeted, \”The team will optimize the risk…

OKX Founder Promises Optimization and Compensation for BLUR Recharging Issue

According to reports, in response to the congestion of BLUR recharging this morning, Xu Mingxing, the founder of OKX, tweeted, “The team will optimize the risk system and internal processes as soon as possible to ensure that the same problem will not happen again. OKX also plans to launch an ‘OKB air investment’ campaign to customers affected by Blur. The details will be announced in a few hours.”

Xu Mingxing: OKX plans to launch the “OKB air drop” campaign to Blur’s affected customers

Interpretation of the news:


This morning, BLUR recharging was reported to be congested, causing inconvenience to many customers. In response to this issue, Xu Mingxing, the founder of OKX, tweeted a message saying that the OKX team would optimize the risk system and internal processes as soon as possible. The tweet also mentioned that OKX plans to launch an “OKB air investment” campaign for customers who were affected by the BLUR recharging issue. Following is an interpretation of the message.

Firstly, the founder’s swift response to the BLUR recharging congestion indicates that OKX takes its customers’ complaints seriously. A prompt acknowledgement of the issue from the founder himself could foster trust among the customers, and may also prevent a loss of customers due to dissatisfaction caused by the outage.

Secondly, the founder’s promise to optimize the risk system and internal processes addresses the root cause of the problem. Since the tweet mentions that the team plans to implement the optimization quickly, OKX wants to assure its customers that it would be working hard to prevent similar disruptions from happening again in the future.

Lastly, the announcement of the “OKB air investment” campaign as compensation for customers affected by the BLUR outage is a gesture of goodwill. This campaign presumably offers customers the opportunity to invest in OKB tokens at a lower price. Thus, affected customers would not only receive compensation but also an opportunity to potentially benefit from the campaign. A compensation campaign such as this could help OKX maintain customer loyalty and trust even during challenging times.

In summary, the message suggests that OKX is a customer-oriented platform that takes its customers’ complaints seriously. The company’s prompt response to the BLUR outage, its plan to optimize its systems, and its announcement of the compensation campaign for affected customers are indications of its commitment to customer satisfaction.

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