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Polygon’s Communication Failure: A Disconnect Between Teams

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It was reported that Sandeep Nailwal, the co-founder of Polygon, had previously talked about the functions of the main network of Polygon on social media. Howe…

Polygon’s Communication Failure: A Disconnect Between Teams

It was reported that Sandeep Nailwal, the co-founder of Polygon, had previously talked about the functions of the main network of Polygon on social media. However, some users are not satisfied with this. Many users object to the comparison between zkEVM and Ethereum. Shortly after the criticism of the encryption community, Ryan Wyatt, president of Polygon Labs, apologized and claimed that “there was a disconnect between the teams”.

The community’s criticism of the main network function of Polygon has affected the overall mood, and NFT and DeFi have been affected

Interpretation of the news:


Polygon, the Indian startup of blockchain solutions, has faced recent criticism due to a strong communication failure between its teams as Sandeep Nailwal, the co-founder of Polygon, discussed on social media the functions of the main network of Polygon. The statements about zkEVM and Ethereum did not satisfy users, leading to widespread criticism from the encryption community. Users objected to the comparison between both networks, and Polygon faced backlash due to the lack of clarity about the platform’s actual benefits.

Polygon’s communication strategy has been under scrutiny since it was founded as an Ethereum scaling solution in 2017. It aims to create interconnected blockchain networks that offer fast and cheap transactions with a focus on applications that require high throughputs such as Decentralized Finance (DeFi). However, this recent issue shows that miscommunication can quickly snowball into negative publicity.

One of Polygon’s key features is divided into three main parts: the Ethereum Chain, the Polygon SDK, and the Polygon Network. Ethereum chain focuses on linking other blockchain networks to Ethereum. The Polygon SDK offers developers the tools necessary to create custom blockchains or compatible protocols as well as quick deployment of an NFT marketplace. Finally, the Polygon Network offers public infrastructure for the ecosystem on its Layer 2 network, which enables efficiency and lower gas fees.

Polygon’s own set of tokens and currency further streamlines payment and helps to reduce conversion delays between cryptocurrencies. However, the lack of clarity for consumers shows that Polygon’s marketing team has a strong need to improve its outreach strategy.

Polygon’s president Ryan Wyatt quickly apologized for his team’s failure to connect and de-escalate the issue. This apology was a wise move to help de-escalate the situation and win back the trust of the public who invest in the company. It illustrates the importance of revising and refining communication strategies in response to sudden, unfavourable negative reactions from the public.

In conclusion, Polygon is an essential facet in the blockchain ecosystem that aims to deliver solutions for high-throughput transactions with the benefits of lower gas fees. They must now focus on improving their communication strategies to connect better internally and to the public. Polygon must work to ensure that the plans they discuss publicly or within different factions of their teams align with long-term, client-facing goals.

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